bk98 Frequently Asked Questions

Registering on bk98 takes under two minutes. Visit bk98.ws, tap the sign-up button, enter your mobile number, set a secure password, and verify with the one-time SMS code sent to your phone. You must be at least 21 years old to register. Your account is fully active as soon as verification is confirmed, and you can deposit immediately.

bk98 requires a valid National ID Card (NID) or passport to verify your identity. You also need to submit a clear selfie holding your NID and a screenshot of your registered bKash or Nagad wallet showing your name and number. KYC documents are typically reviewed within 24 business hours. Completing KYC unlocks full withdrawal access and higher deposit limits.

On the bk98 login page, tap Forgot Password and enter the mobile number linked to your account. A one-time PIN will be sent by SMS. Enter the PIN, choose a new password, and log in. If you have lost access to your registered number, email [email protected] from your account email with your full name and NID number for manual identity verification.

No — bk98 strictly allows one account per person. Duplicate accounts violate the Terms and Conditions and result in immediate suspension of all linked accounts, forfeiture of any pending balance, and a permanent ban. If you accidentally created two accounts, contact [email protected] immediately to merge or close the duplicate before any action is taken against your primary account.

Email [email protected] from the address or mobile number registered to your account and state clearly that you want to close your account. Ensure all open withdrawals have been processed and your balance is zero before submitting the request. Account closure is processed within 3 business days. Note that closing your account is different from self-exclusion — if problem gambling is your concern, self-exclusion is the recommended tool.

Navigate to the Cricket section on bk98, pick a match from the live or upcoming fixtures list — BPL, IPL, T20 World Cup, or a Bangladesh Tigers international — and select a betting market such as match winner, top batsman, highest opening partnership, or total sixes. Enter your stake in BDT, review the odds, and confirm. Live in-play betting is available on most fixtures with markets updating ball by ball.

bk98 covers a wide range of cricket competitions: Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, ICC Cricket World Cup, Asia Cup, and bilateral series featuring the Bangladesh Tigers. Test matches, ODIs, and T20Is are all available with pre-match and in-play markets. bk98 adds markets as schedules are announced, so check the Cricket section regularly during BPL and T20 season.

Yes. Every slot game on bk98 uses a certified RNG (Random Number Generator) system that produces outcomes independently and cannot be influenced by the platform or the player. bk98 partners exclusively with licensed game studios including Pragmatic Play and other certified providers. RTP percentages are set by the provider and are not altered by bk98. Fair play is a core commitment, not an afterthought.

Absolutely. bk98 is built mobile-first and runs fully in your phone's browser on both Android and iOS — no app download required. The full game library including cricket betting, live casino tables, slots, and crash games is accessible on any screen from 320px wide upwards. The interface is designed for one-handed use so you can bet on the Bangladesh Tigers while on the move.

bk98's live casino streams real-time table games from top providers including Evolution Gaming and Ezugi. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Live Andar Bahar, Live Teen Patti, Dragon Tiger, and game shows like Crazy Time and Lightning Roulette. All tables are open 24/7 with betting limits suited to Bangladeshi players ranging from small recreational stakes up to high-roller limits.

bk98 operates as a safe and reliable gaming platform designed specifically for Bangladeshi players. The site uses full SSL encryption to protect every transaction and piece of personal data. Certified RNG systems ensure all game outcomes are random and unmanipulated. Player funds are held separately from operational reserves so your balance is always available for withdrawal, regardless of platform activity.

The minimum age to register and play on bk98 is 21 years. Age is verified during the KYC process and may be checked again at any time. If bk98 finds that a player is under 21, the account is suspended immediately, any bonus winnings are voided, deposited funds are returned after deducting bonuses received, and the account is permanently closed. bk98 takes underage gambling very seriously and has zero tolerance.

Log in, go to Account Settings, and select Safer Play. Choose Deposit Limits and set a daily, weekly, or monthly cap in BDT. Reductions take effect immediately. If you want to increase a limit, a mandatory 24-hour cooling-off period applies before the increase becomes active — this pause is intentional and gives you time to reconsider. bk98 recommends reviewing your limits regularly as part of a healthy gambling routine.

Go to Account Settings and choose Self-Exclusion under the Safer Play menu, or email [email protected] requesting exclusion. You can select a fixed period of 1, 3, 6, or 12 months, or choose indefinite exclusion. Once activated, your account is blocked immediately — no deposits, no bets, and no marketing emails will be sent during the exclusion window. Reactivation after a fixed period requires a deliberate written request with a 24-hour review delay.

If gambling feels like it is getting out of control, act early — it makes a significant difference. bk98 encourages you to use the built-in tools: set a deposit limit, activate a session time reminder, or request immediate self-exclusion via Account Settings or by emailing [email protected]. You can also speak confidentially to someone you trust. Our responsible gaming team responds 24/7 and treats every query with complete privacy. Please play responsibly and within your means.